Return/Refund Policy

We at strive to make the buying process smooth. In case you wish to return an item and claim a refund, you need to agree to our terms mentioned below.

Order Cancellation

To cancel your web order, email us before the item is dispatched. However, if you cancel your order after it is dispatched, the company will hold you liable for 50% of the shipment charges.

Returns Policy

If your product is damaged or defective at the time of delivery, please file a return request by contacting our customer support.

Valid Reasons to Return the Product

You can return the product if it is:

  • Damaged
  • Broken
  • Physically Destroyed
  • Incorrect
  • Incomplete
  • Missing parts

Conditions for Returns

The product will be returned only if it is unused and is still considered brand new.

The product should not be altered or changed, and the original tags, manuals, and accessories should not be removed.

The product should be delivered in the exact packaging box it was delivered. Do not try to wrap the product with duct tape or stickers.

Print & paste the return label on the parcel to avoid inconvenience in the process.

Please note that in case the product is received in an inadequate condition, the company ( holds the right to send it back to you and reject your request for a refund.

Refund Policy

If your pre-paid order is canceled due to the unavailability of the product, we are entitled to give you a full refund, which shall be processed within 7-12 business days.

If you are entitled to the refund as per returns policy, the company holds the right to assess the returned product and then refund you the amount within 8-14 business days.